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| Citybus and NWFB are committed to providing Hong Kong with the best possible bus service at socially-acceptable fares. The table below lists out targets and achievements for Mechanical Reliability and Operational Capability, which are two core competencies in bus operations. We do our best to meet all the set targets and strive to achieve higher standard in different aspects of our operations. |
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| |
2009 actual |
2010 actual |
2011 actual |
| Citybus |
NWFB |
Citybus |
NWFB |
Citybus |
NWFB |
 |
 |
|
|
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| Mechanical Reliability* |
966 |
936 |
1,036 |
1,087 |
1027 |
1,295 |
1,330 |
1,131 |
1,361 |
| Operational Capability* |
99% |
99% |
97.12% |
99% |
99% |
97.20% |
99% |
100% |
97.44% |
Remarks
*Mechanical Reliability - The average number of trips operated before a bus would experience one mechanical breakdown on the road while passengers are on board
*Operational Capability - The ratio of actual number of bus departures to the scheduled number of bus departures during morning peak hours in the peak direction
|
Franchised One (Hong Kong Island network) |
|
Franchised Two (Airport and Tung Chung New Town network) |
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Citybus Operational Information |
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| Items |
2009 |
2010 |
2011 |
|
|
|
|
|
|
Bus Fleet*
Fleet size
All routes have offered air-conditioned services since 1998
All routes have offered Octopus facility since1998 |
756 |
169 |
764 |
169 |
762 |
172 |
Bus Shelters*^
Total number of bus shelters |
283 |
26 |
285 |
27 |
285 |
29 |
Bus Routes*
Totel number of routes |
92 |
18 |
92 |
18 |
92 |
18 |
| Customer Service Centre |
2 |
1 |
1 |
| Number of Passengers Carried (Million) |
187.55 |
21.79 |
186.64 |
21.50 |
192.53 |
23.28 |
| Km Operated (Million) |
55.26 |
26.91 |
54.92 |
26.82 |
54.98 |
26.88 |
Note:
 |
Year 2009 indicated the period from July 2008 to June 2009 |
|
Year 2010 indicated the period from July 2009 to June 2010 |
|
Year 2011 indicated the period from July 2010 to June 2011 |
* At the end of the reporting period
^ The measurement of total number of bus shelters is changed from total number of bus shelters constructed in 2007/08 to total number of bus shelters constructed or managed by the company in 2008/09 - 2010/11.
|
Franchised One (Hong Kong Island network) |
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Franchised Two (Airport and Tung Chung New Town network) |
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NWFB Operational Information |
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| Items |
2009 |
2010 |
2011 |
Bus Fleet*
Fleet size
Percentage of fleet equipped with Euro II/III/IV engines
Percentage of fleet with air-conditioned services
Percentage of fleet with Octopus facility |
690
82.75%
100%
100% |
704
86.65%
100%
100% |
713
89.48%
100%
100% |
Bus Shelters*^
Total number of bus shelters |
224 |
223 |
221 |
Bus Routes*
Totel number of routes
HK Island routes
Kowloon/ NT routes
Cross Harbour Tunnel routes |
91
50
8
33 |
93
52
8
33 |
92
51
8
33 |
| Customer Service Centre |
1 |
1 |
1 |
| Number of Passengers Carried (Million) |
172.76 |
171.47 |
173.10 |
| Km Operated (Million) |
48.85 |
48.57 |
48.55 |
Note:
|
Year 2009 indicated the period from July 2008 to June 2009 |
|
Year 2010 indicated the period from July 2009 to June 2010 |
|
Year 2011 indicated the period from July 2010 to June 2011 |
* At the end of the reporting period
^ The measurement of total number of bus shelters is changed from total number of bus shelters constructed in 2007/08 to total number of bus shelters constructed or managed by the company in 2008/09 - 2010/11.
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